Refund policy

Return and Refund Policy of Glamora

At Glamora, we strive to provide all our customers with excellent service and a pleasant shopping experience. Our return and refund policy has been carefully designed to ensure maximum satisfaction, subject to certain conditions. Please read the following guidelines carefully regarding returns and refunds.

100% Return Guarantee on New Products
We offer a full return guarantee on all new products, except for promotional items. Sale items are excluded from this guarantee.

No Refunds on Sale Items
Items purchased during sales are not eligible for refunds. These purchases are final and cannot be returned or exchanged, even in the case of incorrect sizing.

Return Shipping Costs
Customers are responsible for the return shipping costs. Glamora does not reimburse return shipping fees and is not liable for any costs incurred during the return process. Please refer to our terms and conditions for full details.

Return Notification Deadline
Returns must be reported within 30 days of receiving the item. After this period, returns will no longer be accepted. Please adhere to this deadline to be eligible for a return.

Exchanges on Sale Items
Sale items cannot be exchanged, even in the case of incorrect sizing. Please ensure you select the correct size before making a purchase.

100% Guarantee on Defective Items
We offer a full guarantee on all defective items. If a product shows manufacturing defects, it can be returned for a full refund or exchange, depending on your preference.

Return Process
To initiate a return, please email info.glamorauk@gmail.com. Once your return is approved, you will receive detailed instructions to complete the return process.

Requirement to Provide a Return Form
Returns without a completed return form cannot be processed. Please ensure you include this form with your return to guarantee proper handling of your request.

Conclusion
Glamora is committed to ensuring customer satisfaction. By respecting our return and refund policy, we ensure that all returns are processed efficiently and fairly. For any questions or concerns, please contact our customer service at info.glamorauk@gmail.com.